The staff were friendly and welcoming during my stay. the overall cleanliness of the room left room for improvement, as there were stains and dust in various areas. While the location was convenient for exploring nearby attractions, the lack of attention to the upkeep of the property detracted from the experience.

The staff were nice and the location is convenient. Rooms really need repairs and cleanliness is an issue.

The room was spacious but the bathroom was dirty and had plumbing issues.

The proximity to downtown attractions makes this spot a decent choice for exploring local venues. The Texas-shaped waffles at breakfast provide a fun local twist to your morning fuel.

The room left a lot to be desired, with dirty carpets and uncleaned surfaces spotted upon arrival. An unsettling feeling permeated the surroundings, amplified by the noticeable presence of unsavory activity outside. Add to that an outdated design and lacking basic amenities, making the overall experience less comfortable than expected.

I had a pleasant stay. The beds were comfortable and the location was convenient for my activities. The staff provided a friendly check-in experience. I liked the clean rooms. It was a good trip! 😊

Didn't like anything, except price.

The air conditioning worked like a charm, making the muggy heat more bearable during the hot summer nights. The location is prime for anyone looking to explore the downtown area, with various attractions just a short walk away.

Unfortunately, I found the cleanliness seriously lacking. the carpets had stains, and I came across unwelcome insects in the bathroom upon arrival. The noise outside my room late into the night felt unsettling, overshadowing the potential of the stay. To top it off, I was disappointed to discover the breakfast offered was limited to self-made waffles with hardly any drink options, leading me to opt for an offsite dining experience instead.

The stay was quite pleasant. The room was clean and comfortable with a cozy bed and a flat-screen TV, making it easy to unwind after a long day. The location was great too, with key attractions nearby. The staff was friendly and accommodating, which added to the overall positive experience.

No major issues during the stay.

My stay at Baymont was enjoyable! I appreciated the convenient location for exploring downtown Lubbock. The bathroom could use a thorough cleaning. A nice experience for a road trip lover like me!

The staff displayed impressive hospitality and addressed complaints well, even when the facility faced numerous cleanliness issues and outdated amenities. Some rooms had strong odors and visible stains, making it a less than ideal experience. It's worth a look if you prioritize service over accommodations.

the staff were nice and tried their best to help, and the location is great near civic center. the breakfast area was clean and stocked. also, the bed linens were clean and the towels were decent.

the place is really filthy and needs a lot of repairs. my first room had no electricity and the next one stank of smoke.

location convenience, nice surface area, interesting neighborhood vibes

Room cleanliness needs major improvement!!! !!! Bathroom upkeep is subpar!!! Consider providing basic amenities like toilet paper in every room!!! Elevate overall safety perception!!!

The hotel had a pleasant location, close to several attractions, making our visit enjoyable. We found the breakfast area to be clean and well-stocked, which set a good tone for the day. we encountered a few maintenance issues in our room — particularly with the lighting. Despite these challenges, the hospitality from the staff was commendable as they tried their best to help us during our stay.

The beds were comfortable, WiFi worked well, and the location was super convenient. I felt that it is secure, no complaints whatsoever.

The hotel staff was friendly and accommodating, which added positively to my experience. However, the condition of the room left much to be desired, needing some cleaning and updating. It's a decent option for a short stay if these factors are not a major concern.